‘87% of content reported was successfully actioned after escalation with industry’ – Report Harmful Content release 2021 Quarterly Reports

15 Nov 2021 UK SIC

Report Harmful Content’s mission has always been to ensure that no one suffers harmful content online.

The team behind Report Harmful Content have pulled together the two previous quarterly figures, showing what trends they have seen throughout the year. If you want to look at the top stats from the first quarter why not take a look at this article from SWGfL. 

Reporting Period: April 1st – June 30th 2021

Main trends:

  • Pornographic content and bullying/ repeated harassment most common reason for reporting
  • Wider issues concerning allegations of abuse made about clients in harassment reports
  • Wider issue of intimate image abuse in many reports where ongoing harassment and stalking is predominant issue
  • Wider issues of actively searching for harmful content in pornography reports
  • Rise in reports relating to conspiracy theories and misinformation particularly in relation to the Covid-19 vaccine

Key statistics:

  • 87% of content reported was successfully actioned after escalation with industry (i.e. removed, restricted or regained access to)
  • 85% of reports we signposted clients towards the correct reporting routes and/ or relevant support services, empowering them to take action, reporting via the correct channels
  • 35% of the content actioned was done so by industry within 72 hours of our request

Reporting Period: July 1st – September 30th 2021

Main trends:

  • Pornographic content and bullying or repeated harassment most common reason for reporting
  • Rise in number of reports about suicide or self-harm content
  • Wider issues of hate speech linked to cultural sensitivities in many reports
  • Wider issues concerning allegations of abuse made about clients in harassment reports
  • Wider issue of intimate image abuse in many harassment reports
  • Wider issues of actively searching for harmful content in pornography reports

Key Statistics:

  • 82% of content reported was successfully actioned after escalation with industry (i.e. removed, restricted or regained access to)
  • 88% of reports we signposted clients towards the correct reporting routes and/ or relevant support services, empowering them to take action, reporting via the correct channels.
  • 17% of the content actioned was done so by industry within 72 hours of our request

The Report Harmful Content Button

With the launch of the new Report Harmful Content button last month, it has been so encouraging to see so many schools and other organisations installing the button on their website, signposting their users to get advice on reporting lawful but harmful material online. If you are looking to find out more about this service, take a look at the Report Harmful Content Button page.

Out of Hours Service

The link below will send you to a survey about the new out of hours service that Report Harmful Content and the Revenge Porn Helpline are developing. Please can you help us test out the new chatbot feature and let us know how we can make it as user friendly as we possibly. Please note: this is currently not a live support channel and is intended to only be used for testing purposes. 

Take the ChatBot Survey

Please note: This blog was originally written by SWGfL