Social media Hub

Advice about key social media platforms and apps

Social media Guides

From keeping in touch with friends and family to watching

    Instagram

    Instagram is a photo and video sharing app that is popular with teens. People on Instagram can connect with one another through comments, captions, reels, stories and hashtags on photos and videos.

    Young people use Instagram as a way to engage with their friends, share pictures and videos of their lives or things they like doing, and as a way to share their creativity in stories.

    Age requirement

    To be eligible to sign up for Instagram, you must be at least 13 years old.
    Anyone 13 and older can create an Instagram account by registering an email address and selecting a username. 

    Safety tools and advice

    Instagram’s Safety Centre has advice about what’s okay and not okay on the site, as well as advice about the safety features available.
    This includes the Safety Tools section which provides more information about the safety and security essentials.

    Instagram Help Centre

    Advice about the help available on Instagram.

    Advice for parents

    Instagram also has advice for parents. This advice explains what Instagram is, as well as how it works. It also offers key safety advice. 

    How to report

    Instaram has tailored guidance on how to report different types of content, including comments, videos, profiles, post and more.

    Terms and conditions

    Community Guidelines

    Available safety features on ask.fm

    Terms of use

    Information about the safety and security essentials

    Our resources and advice

    Facebook

    Facebook is a social network that is popular globally with over a billion users. It has a range of safety features and advice, including advice about how to deal with concerns and how to protect your privacy.

    Young people use Facebook to connect with friends or family, to see and share updates and posts, and to follow brands, celebrities and influencers they like.

    Age requirement

    To be eligible to sign up for Facebook, you must be at least 13 years old.

    Reporting underage users

    Advice about reporting underage users

    Safety advice and tools

    Facebook’s Safety Centre

    A range of advice for young people, parents and teachers

    Facebook’s Bullying Prevention Hub

    Advice and resources to support those facing bullying online

    Facebook’s Safety tools

    Safety tools such as Blocking and Privacy Settings

    Facebook Reporting Tools

    Information about reporting different types of content on Facebook

    Terms and conditions

    Facebook’s Community Standards explain what type of expression is acceptable, and what type of content may be reported and removed. For example, Facebook does not accept content that is threatening, bullying or pornographic. It is also against the rules to create a fake profile, use a fake name or share copyrighted content.

    Facebook’s Community standards

    A range of advice for young people about Facebook’s community standards

    Facebook’s Terms of use

    This is the legal document of the statement of rights and responsibilities.

    Our resources and advice

    TikTok

    TikTok is a social media platform that allows users to express themselves through dancing, lip-synching, comedy sketches, makeup tutorials, and by telling stories about their lives in short videos that can be shared with others in the TikTok community. Videos are between 15 seconds and three minutes long. There are also a range of TikTok Influencers who create videos which get viewed millions of times.

    Age requirements

    13 years +

    To sign up for TikTok, you must verify that your age is over 13.

    Safety advice

    TikTok’s safety centre has advice and guides on the content that is and isn’t allowed on the app. They also provide information on the tools and controls that users can utilise to manage their experience within the app.

    Safety centre

    Available safety features on TikTok

    Guardians Guide

    Information for parents and carers about Family Pairing and other available settings

    Safety & privacy controls

    Advice on account setting and controls available

    Terms and conditions

    Community guidelines

    Information about the safety and security essentials

    Terms of use

    This is the legal document of the statement of rights and responsibilities.

    Our resources and advice

    Snapchat

    Snapchat is a messaging app that is popular with teenagers which allows them to share user-generated photos, texts and videos which only last on screen for a matter of seconds, these are called ‘snaps’.

    Once a snap is sent to someone else, it can last on the screen of the receiver for between 1 and 30 seconds before disappearing. Users can also add images or videos to their story for their followers to see for 24 hours.

    Age requirements

    13 years +

    To be eligible to sign up for Snapchat, you must be at least 13 years old.

    Safety advice

    Snapchat’s safety centre has advice and guides on the content that is and isn’t allowed on the app. They also provide information on the tools and controls that users can utilise to manage their experience within the app.

    Safety centre

    Available safety features on Snapchat

    Advice for parents and educators

    Information for parents and carers about available settings

    Information about reporting

    Advice on reporting harassment, bullying or any other safety concerns

    Terms and conditions

    Community guidelines

    Information about the safety and security essentials

    Terms of use

    This is the legal document of the statement of rights and responsibilities.

    Our resources and advice

    YouTube

    YouTube is a video-sharing website that is owned by Google. There are a range of safety features such as reporting tools and restricting access to inappropriate content in Safety Mode.

    Age requirements

    13 years +

    In order to create a YouTube account, you must be at least 13 years old.

    It is possible to watch videos without registering an account, but you would not be able to post your own videos.

    Safety advice

    TikTok’s safety centre has advice and guides on the content that is and isn’t allowed on the app. They also provide information on the tools and controls that users can utilise to manage their experience within the app.

    Privacy and safety centre

    Available safety features on YouTube

    Parental controls

    Information for parents and carers about available settings

    Information on reporting

    Advice on reporting inappropriate content, search predictions and other content

    Terms and conditions

    Community guidelines

    Information about the safety and security essentials

    Terms of use

    This is the legal document of the statement of rights and responsibilities.

    Our resources and advice

    WhatsApp

    WhatsApp is a free mobile messaging app which allows users to send and receive messages, images and videos to their existing phone contacts, using an internet connection. WhatsApp users can create groups and send messages to lots of their friends at the same time.

    WhatsApp is end-to-end encrypted meaning that only the sender and recipient can see the contents of a message.

    Age requirements

    16 years +

    To be eligible to sign up for this service, you must be at least 16 years of age. 

    Safety advice

    Help Centre

    Search for advice around certain topics or needs.

    Information on reporting and blocking

    Advice on reporting and blocking contacts

    Terms and conditions

    Community guidelines

    Information about the safety and security essentials

    Our resources and advice

    Twitter

    Twitter is a social media platform that allows users to communicate in short messages called tweets. Many people use Twitter for news, as well as to follow their friends, favourite celebrities or brands.

    Age requirements

    13 years +

    To sign up for Twitter, you must verify that your age is over 13.

    Safety advice

    Twitters safety centre has advice and guides on things such as spam, fake accounts, sensitive content and abuse.

    Safety centre

    Available safety features on Twitter

    Terms and conditions

    Community guidelines

    Information about the safety and security essentials

    Terms of use

    This is the legal document of the statement of rights and responsibilities.

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