Quiz for 11-14 year olds - UK Safer Internet Centre

Question 1. Demi buys some new clothes online from a new app. All the clothes on the app look great and are on trend. They are cheaper than the shops, so Demi orders two items to see what they are like. The items arrive after 4 days but they are not great quality. Is this an online scam?(Required)

Yes

No

Question 2. Tashan is expecting a call. He answers a call from an unknown number and the person tells them that they are calling from his bank and they name the bank. It is Tashan’s bank and the person says that there has been suspicious activity on his account. The person on the phone states Tashan’s postal address and account number. The person then asks Tashan for his security code. Is this an online scam?(Required)

Yes

No

Question 3. Joel needs a tie for a family event. He goes on a secondhand clothes app and finds a silk tie for £3 and orders it. The tie does not arrive, so Joel messages the seller. The seller does not reply and when Joel tries to report them, he finds that they have deleted their account. Is this an online scam?(Required)

Yes

No

Question 4. Riyad sees an advert on social media with an offer from their favourite fast food chain. The offer is for a really cheap meal for two, so Riyad shares it with his friends. Riyad clicks on the link, chooses his meals and goes to the checkout page. He pays for the meal and gives his contact details and address. Choose the sign that this was a scam.(Required)

It is too good to be true

It was an ad on social media

The checkout page

Question 5. Shania receives an email from a high street sports shop. The email has the right logo and there are no spelling mistakes. The email says ‘Dear valued customer, we are offering you 60% off everything in our online store’. Choose the sign that this could be a scam.(Required)

Spelling mistakes

Time pressure

The email is not addressed to Shania

Question 6. Seamus is on the home laptop and doing some research for homework. Suddenly, a virus alert pops up on his browser saying his computer is not protected with a link saying ‘take action now’. Seamus remembers that he has been ignoring update requests and can see a red cross in the bottom right of the screen. How can Seamus protect himself?(Required)

Change his password and set up two step verification

Click the link and install the virus protection software

Close the browser and open his laptop’s virus protection software

Question 7. Jess struggles to get back into a game account she hasn’t used for months. Once back in, she finds that her team has got better. Jess messages a friend who says that it sounds like the account has been hacked and sold to someone else. How can Jess protect herself?(Required)

Change the password and unlink any connected consoles

Stop playing the game and delete the account

There is no need. This is great.

Question 8. Tom’s younger brother wants to create more interesting structures in his favourite game. Tom downloads a mod which opens up loads of new features and his brother is really happy with it. After a week or so, Tom finds that the laptop is behaving strangely. It is running slowly and there are lots of pop-ups. Who should Tom’s family report this to?(Required)

The shop where they bought the laptop

Action Fraud

The game

Question 9. Bella discovers that her gran has bought her a new designer hoodie from a scam website. The website has her gran’s name, address, phone number and bank details. Who should they report this to first?(Required)

Gran’s bank

Action Fraud

National Cyber Security Centre

SAFER INTERNET DAY 2025

Too good to be true? Protecting yourself and others from scams online

Safer Internet Day

Test your knowledge with the Safer Internet Day quiz for 11-14 year olds

Safer Internet Day 2025 Quiz 11-14

SAFER INTERNET DAY 2025

Too good to be true? Protecting yourself and others from scams online

Safer Internet Day

Test your knowledge with the Safer Internet Day quiz for 11-14 year olds

Safer Internet Day 2025 Quiz 11-14

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